“To be competitive and proactive in providing solutions to customers by continuously striving to exceed their expectations.”

Sumax’s products and organizational structure are geared towards ensuring that every delivery to the clients passes through our stringent quality measures. This policy has engendered a work culture that believes in stretching innovative thinking to its limits and exhibiting a no-compromise attitude towards quality.

Quality Process Consulting From Sumax

We provide process-consulting services to clients who are looking to upgrade process quality of their Industry

Quality Assurance

 We have also undertaken various initiatives such as implementing an organization wide Defect Prevention Program, and introduction of new products.

Our Quality Improvement Program is based on the business needs, technology changes, customer feedback, suggestions and process performance. We have instituted processes that enable transition to new technologies and enable continuous process improvement.

Benifits

Our customers have benefited as a result of fewer defects, reduction in cycle time and improved delivery capabilities. Sumax has provided value-additions through improvement in the performance of the systems that have been outsourced, a reduction in the problems and failures, and improved stability. This has resulted in high levels of customer satisfaction and repeat business. Implementing the processes has trained our organization and people to be methodical and process-driven. We have introduced and improved upon best-of-breed industry practices and standards and thereby improved our delivery capability. Focus on quality has led to lower costs and improved efficiency within the organization.